Accessibility Statement

CareerBrae CIC is committed to ensuring our digital service is accessible to all users, regardless of disability or the device they use to access it. We want everyone who uses CareerBrae to be able to get the support they need.

Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conforming to those guidelines helps us make CareerBrae more accessible to people who are:

Blind or have low vision
Deaf or hard of hearing
Have motor or mobility difficulties
Have cognitive or learning disabilities
Using older browsers or low-bandwidth connections

How accessible this website is

We know some parts of this website are not fully accessible. We are actively working to fix these issues. Currently:

All pages use semantic HTML with proper heading hierarchy
All images have descriptive alternative text
Forms have properly associated labels
Colour contrast meets AA standards throughout
The site is fully navigable by keyboard
Focus indicators are visible on all interactive elements
The site works with screen readers including NVDA, JAWS, and VoiceOver

Known accessibility issues

We are aware of the following issues that we are working to resolve:

Some complex data tables in the partner portal do not yet include full ARIA markup
The PDF export of session reports is not yet screen-reader compatible
Some animated elements cannot currently be paused (we are adding a reduce-motion preference)

Reporting accessibility problems

If you experience any accessibility barrier on CareerBrae, or if you find a page that does not meet WCAG 2.1 AA, please contact us so we can fix it:

Email: accessibility@careerbrae.co.uk
Phone: 020 7123 4567 (Mon–Fri 9am–5pm)

We will acknowledge your message within 2 working days and aim to resolve issues within 14 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service.

Technical information

CareerBrae CIC is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with WCAG 2.1 AA, due to the known issues listed above.